Privacy Policy
Effective Date: September 29 2025

At Resilient Life & Leadership, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our Website, sign up for resources, or engage our services.

1. Information We Collect
We may collect the following types of information:
Personal Information: such as your name, email address, phone number, and billing details when you request services, sign up for a newsletter, or download a resource.
Non-Personal Information: such as browser type, IP address, and Website usage data to help us improve site performance and user experience.

2. How We Use Your Information
We use the information we collect to:
Provide services you request (e.g., workshops, mentoring, downloads).
Send newsletters, resources, and updates (with your consent).
Respond to inquiries and provide customer support.
Improve Website functionality and content.
Comply with legal and regulatory requirements.

3. Sharing of Information
We do not sell, rent, or trade your personal information. We may share your data only in these limited circumstances:
With trusted service providers who help us operate the Website or deliver services (e.g., email marketing platforms).
If required by law, regulation, or legal process.

4. Cookies and Tracking
Our Website may use cookies or similar tracking technologies to improve your browsing experience. You may disable cookies in your browser, but some Website features may not function properly.

5. Data Retention
We retain personal information only for as long as necessary to provide services, comply with legal obligations, or resolve disputes.

6. Security
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

7. Your Rights
Depending on your location, you may have the right to:
Access, update, or correct your personal information.
Request deletion of your data.
Opt out of newsletters or marketing communications at any time.
To exercise these rights, contact us using the details below.

8. Third-Party Links
Our Website may include links to third-party sites. We are not responsible for the privacy practices of external websites.

9. Children’s Privacy
Our Website and services are not intended for children under 16. We do not knowingly collect personal information from minors.

10. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised effective date.

11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Resilient Life & Leadership
Email: Kelly@resilientlife.ca

Phone: +1-902-740-5633